Frequently Asked Questions
How do I upload my files for review?
Combine all files that need to be stamped by Vision Consultants into one PDF file (i.e. site plan, architectural plans, foundation plan) and upload them under “Plans.” The remaining supporting documents (i.e. rescheck, manual j, etc.) should be uploaded under “Attachments.”
Will Vision Consultants still accept my paper plans?
After Jul 1, 2023 we will no longer accept paper plan submissions. If you need special accommodations please contact us at zoe@visionelp.com.
What if I already have paper plans in review?
If you already have paper plans in review then we will complete your cycle with paper. Please submit any new plans in the portal starting Jul 1, 2023.
Is payment accepted inside of the portal?
This part of our process will remain the same. After you submit your plans we’ll email you your fees and wait your response to authorize us to move forward with payment.
How will I submit written-in corrections?
All corrections must be made on the original document file and re-submitted through the portal.
How will I receive my permit after approval?
After your approved set of plans have been submitted back to you via the portal, then we will email your permit to the provided email address. Please print your permit card double side and have it present at the time of inspection.
What will be required in the field after approval?
This part of our process will remain the same. All approved package items, stamped plans & site plan, and permit card must be present at the time of your inspection.
Are the turnaround times for receiving a permit going to change with this new process?
Please allow us to complete our plan review cycle within 24-48 hours.
Does this affect the Certificate of Occupancy process?
The Certificate of Occupancy process will remain the same until otherwise notified.
Is this going to affect anything out in the field when it comes to requesting inspections?
The inspection request process will remain the same until otherwise notified.
How do I combine my PDF files?
We highly recommend using Adobe Acrobat or any other PDF software to combine your files.